How to cancel / change auto payments

Once your return is e-filed, we are not able to make changes regarding balance due or estimated tax payment(s).

Below is info from the IRS site regarding what you can do:

• Call IRS e-file Payment Services 24/7 at 1-888-353-4537 to inquire about or cancel your payment, but please wait 7 to 10 days after your return was accepted before calling.
• Cancellation requests must be received no later than 11:59 p.m. ET two business days prior to the scheduled payment date.
• If a payment is returned by your financial institution (e.g., due to insufficient funds, incorrect account information, closed account, etc.) the IRS will mail a Letter 4870 to the address we have on file for you, explaining why the payment could not be processed, and providing alternate payment options.
• In the event your financial institution is unable to process your payment request, you will be responsible for making other payment arrangements, and for any penalties and interest incurred.
• Contact your financial institution immediately if there is an error in the amount withdrawn.

For the FTB (Franchise Tax Board aka CA tax return):

• Call FTB e-programs help desk customer service unit at 1-916-845-0353 Weekdays 8 am – 5 pm to inquire about or cancel your payment,
• Cancellation requests must be received no later than 11:59 p.m. ET two business days prior to the scheduled payment date
• If a payment is returned by your financial institution (e.g., due to insufficient funds, incorrect account information, closed account, etc.) the FTB will mail a Letter to the address we have on file for you, explaining why the payment could not be processed, and providing alternate payment options.
• In the event your financial institution is unable to process your payment request, you will be responsible for making other payment arrangements, and for any penalties and interest incurred.
• Contact your financial institution immediately if there is an error in the amount withdrawn.